{"id":10045,"date":"2018-10-25T16:02:00","date_gmt":"2018-10-25T16:02:00","guid":{"rendered":"http:\/\/www.publicknowledge.org\/uncategorized\/part-v-we-need-to-fix-the-news-media-not-just-social-media-part-2\/"},"modified":"2022-10-20T23:06:42","modified_gmt":"2022-10-20T23:06:42","slug":"part-v-we-need-to-fix-the-news-media-not-just-social-media-part-2","status":"publish","type":"post","link":"https:\/\/publicknowledge.org\/part-v-we-need-to-fix-the-news-media-not-just-social-media-part-2\/","title":{"rendered":"Part V: We Need to Fix the News Media, Not Just Social Media &#8212; Part 2"},"content":{"rendered":"<p dir=\"ltr\"><em>This is the fifth blog post in a series on regulating digital platforms. You can view the full series&nbsp;<\/em><a href=\"https:\/\/www.publicknowledge.org\/tag\/Platform+Regulation+Series\" target=\"_blank\" rel=\"noopener noreferrer\"><em>here<\/em><\/a><em>.<\/em><\/p>\n<p dir=\"ltr\"><strong><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">Introduction<\/span><\/strong><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">This blog post is part of our long series on platform competition, and a sequel to <\/span><a href=\"https:\/\/www.publicknowledge.org\/blog\/part-v-we-need-to-fix-the-news-media-not-just-social-media-part-2\/\">Part V: We Need to Fix the News Media, Not Just Social Media &#8212; Part 1<\/a>, which noted the decline in the quality of journalism and the increasing public distrust of traditional newspapers and broadcast news. While the following post acknowledges that there are real information problems triggered by social media platforms, including extreme headlines, hyper-partisanship, and radicalization, it proposes that the underlying distrust with the news industry should be addressed first. To do so, PK Senior Vice President Harold Feld calls for a policy intervention to repair the reputation of journalism and to adapt journalism to the digital age, while incorporating the positive power of platforms.<\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">The history of journalism and news business illustrates how news production and distribution have changed in response to new technology. Consolidation and monopolization pushed smaller newspapers out of the game, but investigative journalism and social reform movements were constructive products from technology advancement. At the same time, there were also both federal policy and private efforts shaping journalism and news business, through lawmaking, policy proposals, and agency regulations with a public interest bent. However, in the 1990s and early 2000s, there was a relaxation of media ownership limits that facilitated consolidation as well.<\/span><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">Digital journalism and social media have transformed journalism in positive ways too, as it has on reporting, civic discourse, and activism. Particularly, social media has proved to be instrumental in allowing local and national activists to organize protests. People are increasingly hungry for real reporting, via tweets and blog posts that add an instantaneous flavor to news on substantive political issues. Trained members of the press using Twitter can use only their cell phones, in lieu of a full camera team, to provide live coverage to millions of people in real time. Such skilled reporters can use social media platforms for purposes of research and verification of stories. For example, the presence of trained reporters providing live reporting combined with raw video footage dramatically changed the way mainstream America looked at the policing of Black America. <\/span><\/p>\n<p><span style=\"font-size: 16px;\">This blog post reviews the positive impact that platforms have had for digital journalism and civic engagement. Trained reporters are able to not only anticipate and contextualize important news events, but also use the ubiquitous and widely accessible platforms for real-time reporting, which can ultimately alleviate the trust problem with major news outlets. Amidst the valid concern for algorithmic bias, there is room for substantial differences in the utilization of platforms for journalism, preserving the identity unique to each platform. Furthermore, platforms can significantly reduce costs for traditional outlets, as well as for new entrepreneurial reporters. Assuming that the reporting meets professional standards and the advocacy bias is appropriately disclosed, advocacy journalism by activists should therefore not be wholly dismissed.&nbsp;&nbsp;<\/span><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">As this blog post surveys the history and the status quo of digital journalism and civic engagement on platforms, the next blog post of the series will discuss new business models that either take advantage of or undermine the integrity of these new tools.<\/span><\/p>\n<hr>\n<p><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\" style=\"font-size: 1.6rem;\"><a href=\"https:\/\/www.publicknowledge.org\/blog\/part-v-we-need-to-fix-the-news-media-not-just-social-media-part-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">In Part I<\/a><\/span><span style=\"font-size: 1.6rem;\">, I explained why blaming digital platforms generally (and Facebook and Google in particular) for the current dysfunctional news industry and the erosion of public trust in journalism is an incomplete assessment and therefore leads to proposed solutions that do not actually address the underlying problems. To recap briefly, we have seen since the mid-1990s the steady decline in the quality of journalism and increasing public distrust of traditional newspapers and broadcast news. Massive consolidation financed by massive debt prompting an ever smaller number of mega-companies to cut costs by firing reporters and closing news rooms, shifting from hard news (which is more expensive to produce) to infotainment and talking head punditry, and the rise of unabashedly partisan talk radio hosts and cable networks were causing the public to increasingly silo themselves in partisan echo chambers. The relentless drive of these media giants to use the news to cross-promote their products, the increasing perception that the news industry had failed to question the Bush Administration\u2019s justification for the invasion of Iraq and general perception <\/span><a href=\"http:\/\/www.journalism.org\/numbers\/local-tv-public-attitudes\/\" style=\"font-size: 1.6rem;\" target=\"_blank\" rel=\"noopener noreferrer\">that corporate media slanted news coverage to further their corporate or political interests<\/a><span style=\"font-size: 1.6rem;\"> (<\/span><a href=\"https:\/\/www.tandfonline.com\/doi\/abs\/10.1207\/S15327736ME1603_3\" style=\"font-size: 1.6rem;\" target=\"_blank\" rel=\"noopener noreferrer\">an impression shared<\/a><span style=\"font-size: 1.6rem;\"> by <\/span><a href=\"http:\/\/assets.pewresearch.org\/wp-content\/uploads\/sites\/5\/legacy-pdf\/39.pdf\" style=\"font-size: 1.6rem;\" target=\"_blank\" rel=\"noopener noreferrer\">many reporters as well<\/a><span style=\"font-size: 1.6rem;\">) all contributed to public distrust with the media and the general decline in consumption of news from traditional outlets long before online advertising was a serious threat to revenue. Finally, the unshakably wrong perception by corporate media that the public have no interest in substantive political coverage (<\/span><a href=\"http:\/\/www.journalism.org\/2002\/10\/22\/why-has-tv-stopped-covering-politics\/\" style=\"font-size: 1.6rem;\" target=\"_blank\" rel=\"noopener noreferrer\">despite numerous surveys to the contrary<\/a><span style=\"font-size: 1.6rem;\">) prompted an audience hungry for real reporting to look to the emerging Blogosphere and away from traditional journalists.<\/span><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\" style=\"font-size: 1.6rem;\">Again, to be clear, there are genuine and serious concerns with regard to the potential gatekeeper and market power of social media and other digital platforms. The incentive of platforms to encourage \u201cengagement\u201d \u2013 whether by inspiring agreement or inspiring anger \u2013 <\/span><a href=\"http:\/\/www.montereycountyweekly.com\/news\/cover\/facebook-s-new-algorithm-threatens-to-destroy-media-companies-that\/article_2010756a-11e5-11e8-99b7-5bf7e5612006.html\" style=\"font-size: 1.6rem;\" target=\"_blank\" rel=\"noopener noreferrer\">warps both news reporting and news consumption<\/a><span style=\"font-size: 1.6rem;\">. This incentive encourages these platforms to promote extreme headlines, hyper-partisanship, and <\/span><a href=\"https:\/\/www.nytimes.com\/2018\/03\/10\/opinion\/sunday\/youtube-politics-radical.html\" style=\"font-size: 1.6rem;\" target=\"_blank\" rel=\"noopener noreferrer\">radicalization<\/a><span style=\"font-size: 1.6rem;\">, which in turn encourages those trying to attract readers to increasingly move to ever more extreme language and positions. These problems require a set of their own solutions, which I will reserve for a future installment. In this post, I want to focus on how we can begin to repair the problems with our dysfunctional news industry and the crisis of trust undermining journalism.<\/span><\/p>\n<p dir=\"ltr\"><strong><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">What Are Some Real Solutions?<\/span><\/strong><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">It\u2019s a clich\u00e9 that the first step in recovery is admitting you have a problem. Unfortunately, the news industry has the classic clich\u00e9 response of blaming everyone but themselves. \u2018It\u2019s fake news!\u2019 \u2018It\u2019s social media!\u2019 \u2018It\u2019s those damn kids with their Twitters and selfies and whatnot! Blame anyone but us and don\u2019t make us change!\u2019 <\/span><a href=\"http:\/\/www.realclearlife.com\/media\/unlikely-hero-war-facebook-google-non-rupert-murdoch\/\" target=\"_blank\" rel=\"noopener noreferrer\">CEOs propose self-serving solutions<\/a> of permitting further consolidation and requiring Google and Facebook to subsidize them without requiring any change that might address the real problems that steadily eroded the American people\u2019s trust in journalism for the last 25+ years. We need a policy intervention to repair the reputation of journalism and to adapt journalism to the digital age.<\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">As always with a complex problem, there is no single solution that will work. It took more than 25 years to reach our current level of crisis in the media. You don\u2019t fix that kind of damage quickly or easily. Furthermore, we need to recognize how social media and other digital platforms genuinely enhance journalism and the ways in which the public engage. In the last decade and a half we have lurched between techno-euphoria over the rise of citizen journalists and breaking the bottleneck of consolidated Big Media to dystopian despair over the doom of democracy. (I call this \u201cBilly Joel Syndrome,\u201d the state of believing <\/span><a href=\"https:\/\/www.azlyrics.com\/lyrics\/billyjoel\/summerhighlandfalls.html\" target=\"_blank\" rel=\"noopener noreferrer\">it\u2019s either sadness or euphoria<\/a>.) We need to take a clear-eyed look at how to change journalism in a way that incorporates the positive power of platforms.<\/p>\n<p dir=\"ltr\"><strong><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">Journalism and the Business of Journalism Are Constantly Changing in Response to Technological Innovations.<\/span><\/strong><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">As I noted in Part I, we must not confuse the importance of journalism and the need for skilled journalists with the current \u201cnews industry.\u201d Certainly, journalists need to be able to earn a living. Additionally, we must have some mechanism for ensuring that there are resources available on a local, national, and international level to permit investigative reporting, and regular reporting that goes beyond the crisis of the moment so that people can understand the world around them and govern themselves. Ideally, these funding mechanisms should not themselves provide incentive to bias the coverage of news. But the current business models are simply the most recent answer produced by the combination of markets and technology. A brief study of the history of journalism and the business of news illustrates the principle that the business of producing and distributing news changes constantly in response to new technology. We can learn important lessons from this history applicable to the current situation \u2013 including traps to avoid.<\/span><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">The introduction and widespread deployment of the telegraph created a revolution in reporting. For the first time, newspapers around the world could have access to news from independent reporters anywhere they could find a telegraph. The introduction of the camera likewise created the new phenomena of visually capturing the individuals or events unfolding, rather than simply an artist\u2019s representation. This gave birth to a new breed of journalist \u2013 the celebrity correspondent (it also gave birth to the first modern paparazzi and <\/span><a href=\"http:\/\/www.cs.cornell.edu\/~shmat\/courses\/cs5436\/warren-brandeis.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">the modern debate about privacy rights<\/a>). Reporters such as <a href=\"https:\/\/en.wikipedia.org\/wiki\/Nellie_Bly\" target=\"_blank\" rel=\"noopener noreferrer\">Nelly Bligh<\/a> and <a href=\"https:\/\/en.wikipedia.org\/wiki\/Henry_Morton_Stanley\" target=\"_blank\" rel=\"noopener noreferrer\">Henry Morgan Stanley<\/a> gained fame by reporting from around the globe. (In the case of Bligh, quite literally \u2013 as her most famous series of stories came from reproducing Jules Verne\u2019s Around the World in 80 Days by being the first person to circumnavigate the globe in under 80 days.) Other reporters, such as <a href=\"https:\/\/en.wikipedia.org\/wiki\/Henri_Blowitz\" target=\"_blank\" rel=\"noopener noreferrer\">Henri Blowitz<\/a>, cultivated their personal connections with people in power to secure access to documents and information \u2013 giving birth to the modern political press corp. The new journalism industry also gave birth to investigative journalism and powerful editorial voices. Political cartoonist <a href=\"https:\/\/en.wikipedia.org\/wiki\/Thomas_Nast\" target=\"_blank\" rel=\"noopener noreferrer\">Thomas Nast<\/a> was instrumental in exposing and bringing down the corrupt New York City politician <a href=\"https:\/\/en.wikipedia.org\/wiki\/William_M._Tweed\" target=\"_blank\" rel=\"noopener noreferrer\">Boss Tweed<\/a>. A generation of <a href=\"https:\/\/en.wikipedia.org\/wiki\/Muckraker\" target=\"_blank\" rel=\"noopener noreferrer\">socially conscious investigative reporters<\/a> such as <a href=\"https:\/\/en.wikipedia.org\/wiki\/Upton_Sinclair\" target=\"_blank\" rel=\"noopener noreferrer\">Upton Sinclair<\/a> brought to light social and corporate abuses and helped to drive numerous social reforms.<\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">Not all the changes were positive, however. Technology also allowed a handful of organizations and publishers to consolidate the news business over time. The power of the celebrity journalist and the investigative reporter gave way to the power of the consolidated news industry. In the early 20<\/span>th Century, the Associated Press had <a href=\"https:\/\/scholar.google.com\/scholar_case?case=12116214944985887583&amp;hl=en&amp;as_sdt=6&amp;as_vis=1&amp;oi=scholarr\" target=\"_blank\" rel=\"noopener noreferrer\">monopolized the distribution of news by telegraph<\/a> by imposing exclusive contracts on smaller independent newspapers which could not afford their own non-local reporters. This control over access to \u201ceyeballs\u201d allowed the Associated Press to dictate terms to independent reporters, since the only way they could publish their stories was through the Associated Press. For reporters, the only alternatives were the massive chains run by corporate news giants such as <a href=\"https:\/\/en.wikipedia.org\/wiki\/Joseph_Pulitzer\" target=\"_blank\" rel=\"noopener noreferrer\">Pulitzer<\/a> and <a href=\"https:\/\/en.wikipedia.org\/wiki\/William_Randolph_Hearst\" target=\"_blank\" rel=\"noopener noreferrer\">Hearst<\/a>. Journalism became \u201c<a href=\"https:\/\/en.wikipedia.org\/wiki\/Yellow_journalism\" target=\"_blank\" rel=\"noopener noreferrer\">yellow journalism<\/a>,\u201d with the economics of newspaper chains driving content toward the ever more lurid and extreme.<\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">New technologies continued to spur new business models and cycles of dramatic expansion and diversity followed by contraction and consolidation. (This pattern recurs so frequently in communications that Tim Wu literally wrote a book called <\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Tim_Wu#The_Master_Switch\" target=\"_blank\" rel=\"noopener noreferrer\">The Master Switch<\/a> describing this cycle and making some uncannily accurate prediction about the evolution of the internet, and explored the history of the press further in <a href=\"https:\/\/www.amazon.com\/Attention-Merchants-Scramble-Inside-Heads\/dp\/0385352018\" target=\"_blank\" rel=\"noopener noreferrer\">The Attention Merchants<\/a>.) The combination of the emerging telephone and broadcasting created a new class of instant news broadcasters providing present and live coverage from around the country and then the world, followed by consolidation of content into the hands of two national networks &#8212; NBC and CBS. <a href=\"https:\/\/en.wikipedia.org\/wiki\/Movietone_News\" target=\"_blank\" rel=\"noopener noreferrer\">Movietone News<\/a> and other \u201cnews reel\u201d services rose and fell. Television created a new generation of journalists with \u201canchors\u201d and \u201ccorrespondents.\u201d Cable created the 24-hour news network, and an entire cottage industry of \u201cpundits\u201d and \u201ccommentators\u201d with entire networks devoted to reporting on subgenres such as financial news or sports. Newspapers collapsed as broadcasting and cable news took their audience, prospered again in the advertising bonanza of the Dot Com Bubble, and collapsed again when it burst.<\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">At the same time, however, we must recognize that federal policy and private efforts played a huge part in shaping the business of news production and journalism. The rise of journalism schools helped to create reporting standards and standards of journalistic integrity. Vigorous <\/span><a href=\"https:\/\/scholar.google.com\/scholar_case?case=12116214944985887583&amp;hl=en&amp;as_sdt=6&amp;as_vis=1&amp;oi=scholarr\" target=\"_blank\" rel=\"noopener noreferrer\">application of the antitrust laws broke up the Associated Press stranglehold on the industry<\/a>. The Federal Radio Act, and its successor, the Communications Act of 1934, required that broadcasters only operate pursuant to a federal license held as \u201ctrustees\u201d for the local community and obligated broadcasters to serve \u201cthe public interest, convenience and necessity.\u201d The creation of the Corporation for Public Broadcasting started a network of non-profit radio and television broadcasters with a mission to cover news without concern for ratings that would generate advertising dollars. The FCC over the years established ownership limits on broadcast licensees, and various \u201cpublic interest obligations\u201d and requirements to foster the development of local news. In the landmark <a href=\"https:\/\/www.fcc.gov\/document\/united-church-christ-office-communications-inc-et-al-v-fcc-no\" target=\"_blank\" rel=\"noopener noreferrer\">United Church of Christ v. FCC<\/a>, the federal courts revoked the license of a Mississippi broadcaster for repeated failures to serve the African American population of the community and for refusing to sell advertising to a black federal candidate in violation of FCC regulations.<\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">Conversely, federal deregulation and the failure of antitrust enforcement likewise shaped journalism and the business of radio. As I discussed at considerable length <\/span><a href=\"https:\/\/www.publicknowledge.org\/blog\/part-v-we-need-to-fix-the-news-media-not-just-social-media-part-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">in Part I<\/a>, the relaxation of media ownership limits in the 1990s and early 2000s enabled massive consolidation with significant impacts on journalism. The industry continues to recover from the mammoth debt and massive bankruptcies that followed from the period of consolidation.<\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">In short, history demonstrates that both the nature of journalism and the nature of the business that supports journalism repeatedly and dramatically changes with the introduction of new communications technologies. The current dramatic changes in the news industry and journalism are not only familiar, but predicted (in general scope) by scholars such as Professor Wu. But history also shows us that we need not sit passively by while the forces of the market drive the news business to consolidation and drive news content to the lurid and entertainment-oriented. To the contrary, both private initiatives and federal policy have played important roles in shaping both journalism and the business of news production.<\/span><\/p>\n<p dir=\"ltr\"><strong><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">How Have Digital Platforms Changed Journalism for the Better? Ferguson as Case Study.<\/span><\/strong><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">In 2011, building on previous work on \u201c<\/span><a href=\"http:\/\/www.benkler.org\/Benkler_Wealth_Of_Networks_Chapter_7.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">the networked public sphere<\/a>,\u201d Yochai Benkler described the emerging and changing world of journalism in the digital age as \u201c<a href=\"https:\/\/dash.harvard.edu\/bitstream\/handle\/1\/10900863\/benkler.pdf?sequence=1\" target=\"_blank\" rel=\"noopener noreferrer\">the networked fourth estate<\/a>.\u201d &nbsp;The interplay between journalism, social media, and activism \u2013 what Benkler has previously mapped as the networked social sphere (see <a href=\"http:\/\/ijoc.org\/index.php\/ijoc\/article\/download\/4631\/1864\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> and <a href=\"https:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=2295953\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>) \u2013 is perhaps most visible in the <a href=\"https:\/\/en.wikipedia.org\/wiki\/Ferguson_unrest\" target=\"_blank\" rel=\"noopener noreferrer\">social protests in 2014<\/a> that began in Ferguson, MO following the shooting of Michael Brown, a black teenager, by Darren Wilson, a white police officer. These protests, and those that followed, are generally credited as the beginning of the transition of the <a href=\"https:\/\/en.wikipedia.org\/wiki\/Black_Lives_Matter\" target=\"_blank\" rel=\"noopener noreferrer\">Black Lives Matter movement<\/a> from spontaneous protests to a nationally recognized social justice movement. Good journalism stimulates a strong civic response when it uncovers stories of injustice and abuse of power. Why this protest coalesced into a movement illustrates the manner in which social media has had positive impact on reporting and the dynamic of civic discourse.<\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">Social media, particularly Twitter, proved instrumental in both allowing local and national activists to organize protest. Twitter attracts a particular use case very different from that of Facebook, particularly in 2014 when Twitter still posted tweets in user feeds chronologically. The ability to search and organize by hashtag (#) and to organize lists allowed individual users to follow rapidly evolving developments and facilitated one-to-many communications among protest organizers in a quick and efficient manner.<\/span><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">Simultaneously, these developments alerted a trained press corps that use Twitter to follow community leaders and social trends. These reporters, in turn, have their own followers \u2013 including other reporters. Several reporters from recognized national outlets came to Ferguson. Using only their cell phones and social media, they were able to provide live coverage to millions of people in real time. The trending hashtags combined with streaming video and running commentary by trained reporters on the scene dramatically altered the way in which the protests were covered. <\/span><a href=\"https:\/\/www.washingtonpost.com\/video\/national\/post-reporter-detained-in-ferguson\/2014\/08\/13\/b0fc5720-2354-11e4-8b10-7db129976abb_video.html?utm_term=.afaa6250a930\" target=\"_blank\" rel=\"noopener noreferrer\">Police were caught live<\/a> trying to shut down reporters and threatening them with arrest when they took shelter in a local diner.<\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">This coverage contrasted markedly with traditional video coverage. The low cost and greater freedom of individual reporters to cover events without the need for an expensive camera crew and complicated logistics to arrange for live transmission facilitated coverage. As did the ability of social media to avoid the time-consuming process of persuading news editors and executives of cable and broadcast networks to preempt live programming when the story began to unfold. Ultimately, the traditional cable media did preempt programming and switch to live coverage, and national broadcast media sent crews and affiliates and began providing live updates. But none of that would have happened without trained reporters adept at following social media and distributing news using social media platforms and cheap mobile video. Just as the capture of police brutality in Selma by live national broadcast news changed the way the vast majority of white Americans related to the civil rights movement, the presence of trained reporters providing live reporting combined with raw video footage dramatically changed the way mainstream America looked at the policing of Black America.<\/span><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">Additionally, the nature of the coverage changed <\/span><a href=\"http:\/\/www.cnn.com\/2014\/08\/12\/us\/missouri-teen-shooting-social-media\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">the way in which the story was covered<\/a>. These changes included individual reporters sharing their own, unedited perspectives in real time \u2013 <a href=\"http:\/\/www.pewresearch.org\/fact-tank\/2014\/09\/24\/how-social-media-is-reshaping-news\/\" target=\"_blank\" rel=\"noopener noreferrer\">often from outlets that traditionally covered these stories very differently<\/a>. Activists using the <a href=\"https:\/\/www.bizjournals.com\/stlouis\/blog\/2014\/08\/how-social-media-is-playing-a-role-in-ferguson.html\" target=\"_blank\" rel=\"noopener noreferrer\">tools of modern journalism<\/a> and <a href=\"http:\/\/www.cnn.com\/2014\/11\/19\/us\/ferguson-social-media-injustice\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">social media<\/a> actively confronted cable journalists attempting <a href=\"https:\/\/www.vox.com\/2015\/8\/11\/9128105\/ferguson-race-journalism-media\" target=\"_blank\" rel=\"noopener noreferrer\">to structure coverage along particular narrative lines<\/a>. &nbsp;This <a href=\"https:\/\/lawstreetmedia.com\/issues\/entertainment-and-culture\/ferguson-and-the-effect-of-social-media-activism\" target=\"_blank\" rel=\"noopener noreferrer\">engendered<\/a> <a href=\"http:\/\/journals.sagepub.com\/doi\/full\/10.1177\/2056305116674029\" target=\"_blank\" rel=\"noopener noreferrer\">debate<\/a> over the coverage of police violence and race in America, <a href=\"https:\/\/www.npr.org\/sections\/codeswitch\/2016\/08\/11\/489494015\/the-butterfly-effects-of-ferguson\" target=\"_blank\" rel=\"noopener noreferrer\">and shaped coverage<\/a> of subsequent incidents such as the reaction to the <a href=\"https:\/\/en.wikipedia.org\/wiki\/Death_of_Eric_Garner\" target=\"_blank\" rel=\"noopener noreferrer\">Eric Garner verdict<\/a>.<\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">Breaking out the lessons learned for journalism and news production from where the impact of platforms was most positive for journalism and civic engagement, we see the following:<\/span><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">1. Trained reporters play a critical role in identifying news events through following social media. When reporters have both professional training and experience with the organizers and actors on social media they can not only anticipate important news events, but they can also contextualize them for followers and authenticate the raw footage and real time reporting.<\/span><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\" style=\"font-size: 1.6rem;\">a) Even when considering the crisis of trust and generalized suspicion, it is important to distinguish the nuances. As <\/span><a href=\"http:\/\/www.journalism.org\/2018\/09\/25\/partisans-remain-sharply-divided-in-their-attitudes-about-the-news-media\/\" style=\"font-size: 1.6rem;\">this PEW survey found<\/a><span style=\"font-size: 1.6rem;\">, many Americans may think that major news outlets such as the Washington Post are biased in their sympathies and how they cover events, but only a fraction of Americans believe that reporters from such outlets are actually staging live events with \u201ccrisis actors.\u201d The ability to use ubiquitous and widely accessible platforms for real-time reporting helps to alleviate the trust problem.<\/span><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">2. Platforms are not uniform, and do not need to be. Twitter has repeatedly proven superior for news reporting and breaking news for many reasons. While we must be mindful of algorithmic bias and other concerns, there is room for substantial differences in utilization of platforms for journalism.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"font-size: 16px;\">a) There is a lot more to social media and journalism than driving traffic or disseminating fake news. Skilled reporters can use social media platforms for a variety of purposes, including research and verification of stories.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"font-size: 16px;\">3. Platforms and new technologies can significantly reduce costs for traditional outlets, as well as for new entrepreneurial reporters. Just as the telegraph created a new capacity to do national and international reporting, the ability of trained reporters to use mobile phones and social media to replicate what once took a full camera crew and mobile truck with a satellite uplink enormously reduces both cost and the need to secure approval from multiple layers of decision-makers. An outlet that would need to think long and hard about the complicated expense and logistics about dispatching a full camera crew for a story that might not happen (and often viewed as \u201climited interest\u201d to majority white audiences) can more easily afford to let a trained reporter follow a hunch armed only with a cell phone.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"font-size: 16px;\">4) \u201cAdvocacy journalism\u201d from activists or sympathetic reporters should not be simply dismissed. The questions are both whether the reporting meets professional standards and whether advocacy bias is appropriately disclosed. Upton Sinclair had an agenda. It did not make him wrong about food safety and exploitation of workers.<\/span><\/p>\n<p dir=\"ltr\"><span id=\"docs-internal-guid-b0b753a7-7fff-5ee1-0d0b-ddbb476a0b71\">With these factors in mind, we are now ready to approach the question of new economic models that take advantage of these new tools, while simultaneously addressing the ability of bad actors or reckless actors to leverage these tools to undermine journalism and democracy, in Part 3.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This blog post is part of our long series on platform competition, and a sequel to Part V: We Need to Fix the News Media, Not Just Social Media &#8212; Part 1, which noted the decline in the quality of journalism and the increasing public distrust of traditional newspapers and broadcast news. While the following post acknowledges that there are real information problems triggered by social media platforms, including extreme headlines, hyper-partisanship, and radicalization, it proposes that the underlying distrust with the news industry should be addressed first. To do so, PK Senior Vice President Harold Feld calls for a policy intervention to repair the reputation of journalism and to adapt journalism to the digital age, while incorporating the positive power of platforms.<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[11,14],"class_list":["post-10045","post","type-post","status-publish","format-standard","hentry","category-insights","tag-content-moderation","tag-platform-regulation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Part V: We Need to Fix the News Media, Not Just Social Media - Part 2 - Public Knowledge<\/title>\n<meta name=\"description\" content=\"Public Knowledge promotes freedom of expression, an open internet, and access to affordable communications tools and creative works. We work to shape policy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/publicknowledge.org\/part-v-we-need-to-fix-the-news-media-not-just-social-media-part-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Part V: We Need to Fix the News Media, Not Just Social Media -- Part 2\" \/>\n<meta property=\"og:description\" content=\"Public Knowledge promotes freedom of expression, an open internet, and access to affordable communications tools and creative works. 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